Shipping and Delivery Policy

Thank you for shopping at our online store. We strive to provide you with the best delivery experience, ensuring that your orders arrive in a timely and safe manner. Please take a moment to review our shipping and delivery policy.

1. Free Delivery
   Enjoy free delivery on orders above 2000 Rupees.

2. Delivery Partners
   We deliver across all of India through our trusted delivery partners, including Amazon Delivery, Delhivery, IndiaPost, Xpress Bees, and other reliable logistics companies.

3. Delivery Delays
   Please note that delivery may be delayed due to factors such as product manufacturing or other unforeseen circumstances. We strive to keep delays to a minimum and will keep you informed of any changes to your delivery timeline.

4. Condition of Goods upon Delivery
   If you receive a package that appears damaged or tampered with, we kindly ask that you refuse the delivery and do not accept the package. Once you’ve refused delivery, please contact our Customer Care team at support@himalayanstore.in (Weekdays: 10.30 am to 6.30 pm) with your order reference number. We will do our best to arrange a replacement at the earliest.

5. Delivery Timeframe
   The minimum delivery timeframe is 5 days, while the maximum delivery timeframe is 12 days. Please keep this in mind when placing your order. Should you have any questions or concerns regarding delivery, feel free to reach out to our Customer Support team.

6. Order Cancellation and Refunds
   In the unlikely event that we are unable to ship your order in full within 12 working days, we may cancel the unshipped portion of the order. If this occurs, you will receive an email notification. Any payments made for the unshipped items will be refunded via your original payment method.

Thank you for choosing us. We are committed to delivering your orders promptly and in excellent condition. Should you need assistance, please don’t hesitate to contact our support team.